The MR INSTAL Research
English :
Indonesia :
sertifikat pelatihan instal ulang leptop akan di berikan setelah mengisi kuisioner ini ( http://bit.ly/MRINSTALL ), dan jangan lupa di isi dengan alamat email yang benar karena E-certificate nya akan dikirim melalui email
Questionnaire
INSTRUCTION:
Please give your opinion by placing
a checklist in appropriate box, your opinion about your satisfaction when
experiencing Computer reinstallation held by MR IINSTAL
Workshop. Your participation will greatly help to obtain the result.
1. Not
Satisfied, 2. Less Satisfied, 3. Satisfied Enough, 4. Satisfied, 5. Very
Satisfied
NO
|
DESCRIPTION
|
Degree of
Satisfaction
|
||||
1
|
2
|
3
|
4
|
5
|
||
TANGIBILITY
|
||||||
1
|
Place the event MR
INTSAL
|
|||||
2
|
MR. INTSAL event
facilities
|
|||||
3
|
The physical
appearance of trainer
|
|||||
4
|
The neatness of material
|
|||||
RELIABILITY
|
||||||
5
|
Reliability of the
information needed
|
|||||
6
|
Punctuality of the
services
|
|||||
7
|
Avoid the mistake
when serving to the participant
|
|||||
RESPONSIVENESS
|
||||||
8
|
Respect to the
participant
|
|||||
9
|
Professional when
handling workshop
|
|||||
10
|
The ability of giving
clear and understandable information
|
|||||
11
|
The ability of
Trainer handling your needs
|
|||||
12
|
The Trainer
performance when served to the miss understanding participant
|
|||||
13
|
The Trainer body language
|
|||||
ASSURANCE
|
||||||
14
|
Video tutorial of the
material that has been studied
|
|||||
15
|
The material module
computers reinstallation from Mr Instal
|
|||||
16
|
The computer
reinstallation
certificate from Mr Instal
|
|||||
17
|
Insurance for a
lifetime of knowledge and information about the computer reinstallation
|
|||||
EMPATHY
|
||||||
18
|
Knowledge of the
participant’s name
|
|||||
19
|
The attention of Trainer
to the participant
|
|||||
20
|
The friendliness of
the Trainer to the participant
|
|||||
Indonesia :
Kuisioner
INSTRUKSI:
Mohon berilah pendapatmu dengan
mencontreng kolom yang di sediakan, pendapatmu tentang kepuasan ketika mengikuti kegiatan instal
ulang komputer yang di selenggarakan oleh MR INSTAL. Partisipasimu akan sangat
membantu dalam melihat hasil kegiatan MR INSTAL.
1. Tidak Puas,
2. Kurang Puas, 3. Cukup Puas, 4. Puas, 5. Sangat Puas
NO
|
DESCRIPTION
|
Degree of
Satisfaction
|
||||
1
|
2
|
3
|
4
|
5
|
||
KEADAAN
MR INSTAL
|
||||||
1
|
Tempat
acara MR Intsal
|
|||||
2
|
Fasilitas
acara MR Intsal
|
|||||
3
|
Penampilan
fisik pemateri
|
|||||
4
|
Kerapian
materi
|
|||||
KEANDALAN
|
||||||
5
|
Penyampaian
informasi yang dibutuhkan
|
|||||
6
|
Ketepatan
waktu layanan
|
|||||
7
|
Mengurangi
kesalahan ketika melayani peserta
|
|||||
RESPONSIF
|
||||||
8
|
Hormat
kepada peserta
|
|||||
9
|
Profesional
saat menangani pelatihan
|
|||||
10
|
Kemampuan
memberikan informasi yang jelas dan mudah dipahami
|
|||||
11
|
Kemampuan
pemateri menangani kebutuhan peserta
|
|||||
12
|
Kinerja
pemateri ketika menangani peserta yang bermasalah
|
|||||
13
|
Penggunaan
bahasa tubuh
|
|||||
JAMINAN
|
||||||
14
|
Vidio
tutorial dari materi yang telah dipelajari
|
|||||
15
|
Modul
Mr Instal
|
|||||
16
|
Sertifikat
Mr Instal
|
|||||
17
|
Asuransi
pengetahuan dan informasi seemur hidup tentang instal
ulang komputer
|
|||||
EMPATI
|
||||||
18
|
Pengetahuan
tentang nama peserta
|
|||||
19
|
Perhatian
pemateri untuk peserta
|
|||||
20
|
Keramahan
pemateri untuk peserta
|
|||||
sertifikat pelatihan instal ulang leptop akan di berikan setelah mengisi kuisioner ini ( http://bit.ly/MRINSTALL ), dan jangan lupa di isi dengan alamat email yang benar karena E-certificate nya akan dikirim melalui email
ConversionConversion EmoticonEmoticon